FREE Drone & Thermal on every booking made in July.
Independent RPSA-accredited new build inspections from Alexanderstock — fixed prices from £349, a full PDF report your builder can’t ignore, delivered in 48 hours. Catch every defect before your NHBC liability window closes.
Prefer to browse? Check your warranty or view pricing.
- £3–8k
- Avg. defects found per home
- 48h
- Report turnaround
- UK
- Nationwide cover
FREE Guide: 7 Deadly New Build Mistakes Developers Try To Hide
How it works
Three simple steps to a flawless home
From first enquiry to NHBC/NHQB-aligned report in days, not weeks.
- 01
Get a Quote
Send us your property details, postcode and preferred date — plus up to 5 photos of any concerns. We'll come back fast with a fixed quote.
- 02
We Inspect
On-site visual inspection plus drone roof survey and thermal imaging as standard — documenting every defect inside and out.
- 03
NHBC/NHQB-Aligned Report
Receive your comprehensive PDF report within 48 hours, written in line with NHBC and NHQB guideline timeframes — ready to send to your builder.
Fixed Pricing
One fixed price. No surprises.
What you see is what you pay. UK nationwide service, fully insured, RPSA accredited.
Any booking made in July gets a FREE Drone & Thermal included.
Worth £150+. Auto-applied to every booking made in July — slots filling fast.
+ Free Drone & Thermal on July bookings
- Full internal & external inspection
- Drone roof survey
- Thermal imaging scan
- Roof void & loft check
- High-resolution photo evidence
- NHBC/NHQB-aligned PDF report within 48 hours
+ Free Drone & Thermal on July bookings
- Full internal & external inspection
- Drone roof survey
- Thermal imaging scan
- Roof void & loft check
- High-resolution photo evidence
- NHBC/NHQB-aligned PDF report within 48 hours
+ Free Drone & Thermal on July bookings
- Full internal & external inspection
- Drone roof survey
- Thermal imaging scan
- Roof void & loft check
- High-resolution photo evidence
- NHBC/NHQB-aligned PDF report within 48 hours
+ Free Drone & Thermal on July bookings
- Full internal & external inspection
- Drone roof survey
- Thermal imaging scan
- Roof void & loft check
- High-resolution photo evidence
- NHBC/NHQB-aligned PDF report within 48 hours
Our inspections typically uncover £3,000–£8,000 of defects — many pay for themselves 10× over on the very first snag your builder rectifies.
Don't lose the right to have your new-build defects fixed
Your home is protected by the NHBC Buildmark warranty and the New Homes Quality Board (NHQB) code — but only if you act inside the right window. A professional report from Alexander Stock Professional Snagging gives your builder no room to dismiss your concerns.
- Day 1 – 7 Days
Handover Snagging List
Report cosmetic and visible defects to your builder as soon as possible after legal completion. A professional snagging inspection within the first week gives you the strongest position.
- First 2 Years
Builder Defects Period
Under the NHBC Buildmark and the New Homes Quality Code (NHQB), your developer is responsible for fixing defects in workmanship and materials. Report issues in writing as they arise.
- Years 3 – 10
Structural Warranty
NHBC Buildmark (and equivalent warranties) cover major structural damage and certain serious defects for up to 10 years from completion. Claims go directly to the warranty provider.
Recommended window for your first snag inspection after handover
Builder is liable for defects under NHBC & NHQB codes
Structural warranty cover from your new-build warranty provider
You should never be charged for defects reported within these windows
Check what your warranty still covers in 30 seconds
Tell us your completion date and our free Warranty Checker shows exactly which rights you can still enforce — and the deadlines you can't afford to miss.
How to report issues correctly
- Put every defect in writing — email, never phone.
- Photograph and date every issue the moment you spot it.
- Submit a single, professional snagging report — builders act faster on independent evidence.
- Keep all correspondence for the full 10-year warranty period.
If the builder pushes back
- Back your claim with an independent Alexander Stock RPSA-accredited report — hard to dismiss, easy to escalate.
- Escalate to the developer's customer care team in writing.
- Raise a complaint with the New Homes Ombudsman under the NHQB code.
- Within 2 years use NHBC Resolution; up to year 10 claim directly on your structural warranty.
Guidance based on NHBC Buildmark and the New Homes Quality Board Code of Practice. Always check the specific terms of your warranty policy.
Trusted by UK homeowners
"Found 87 issues we'd never have spotted. The drone roof shots were a game changer — our builder couldn't argue. Worth every penny."
Sarah & Tom H.
Manchester
"Booked on a Monday, inspected Friday, report in my inbox Sunday morning. Professional, thorough and genuinely independent."
James R.
Liverpool
"Saved us thousands. Thermal images flagged cold spots in the loft the developer fixed immediately. Highly recommend."
Priya K.
Reading
Accredited by
RPSA
Residential Property Surveyors Assoc.
Cover
Fully Insured
Professional indemnity & public liability
Reporting
NHBC & NHQB
Aligned with warranty timeframes
Check your new-build warranty in seconds
Tell us when your home completed and what the issue is. We'll show you whether it's likely covered by NHBC Buildmark or the NHQB Code — and what to do next.
Indicative guidance based on NHBC Buildmark and the NHQB Consumer Code. Always check the specific terms of your warranty policy.
Quick calculators for your project
Handy estimators to help you plan flooring and decorating jobs. For complex jobs, always confirm with your supplier.
Estimated
- Floor area
- — m²
- With wastage
- — m²
- Packs to order
- —
Estimates only. Allow extra for complex room shapes, herringbone or diagonal lays.